WARRANT INFO: We stand behind our design and manufacturing. All our jewelry comes with a 1-year free limited warranty.
We recommend that you have your jewelry cleaned and inspected every six to eight months. You can ship it to us or take it to your local jeweler. Most jewelry stores will clean and inspect for no charge. ( There will be shipping and insurance charges on your side.)
STONE LOSS WARRANTY
We manufacture high-quality jewelry. In the event that you lose a gem because of a manufacturing defect, we will replace any gem at no charge that is not bigger than 0.06 carat (2.50mm)
Our warranty does not cover any gem that is bigger than 0.06 carat (2.50mm). We highly recommend that you insure your jewelry after your purchase.
What Does Our Warranty Cover?
• Stone checking and tightening
• Once a year rhodium plating on white gold jewelry
• Free sizing withing the first 2 months only one size up or down shipping charges are customers responsibility.
What does Our Warranty Not Cover?
• Bent ring due to regular wear
• Re-tipping and prong replacements, due to normal wear
• Stone loss replacement due to a damage or normal wear
• Head and setting replacement due to damage or normal wear
• Broken and chipped stones due to damage and normal wear